Career
Retail & E-Commerce Executive （门市与电商运营执行员）
Position Level
Fresh/Entry Level
Requirements
Education: Diploma or Bachelor’s Degree in Business, Marketing, or related field
Experience: Minimum 2 years of hands-on experience in retail and/or e-commerce
Language: Fluent in Mandarin (spoken & written) and proficient in English
Skills: Familiar with Shopee / Lazada / TikTok Shop systems, Canva, Excel or Google Workspace
Personality: Mature, detail-oriented, customer-focused, and aesthetically minded
Mindset: Self-motivated, positive, and capable of working independently without constant supervision
📞 联络我们
👉https://www.wasap.my/+60108795895/ecommerce
Responsibilities
This is not just a job — it’s an invitation to be part of a brand that connects fragrance, culture, and soulful living.
As our Retail & E-Commerce Executive, you will play a key role in managing both in-store experiences and online operations. You’ll represent a brand that bridges tradition and modern aesthetics — where agarwood meets art, mindfulness, and design.
If you’re someone who loves meaningful work, appreciates beautiful things, and thrives in a warm, purpose-driven environment, you’ll feel right at home here. 🌸
Key Responsibilities
Retail Operations:
-Oversee day-to-day retail operations and ensure a welcoming customer experience
-Introduce customers to agarwood & wellness collections with sincerity and cultural storytelling
-Maintain visual merchandising and store atmosphere that reflects the brand’s calm, refined identity
-Handle sales reporting, stock organization, and in-store coordination
E-Commerce Operations:
-Manage and optimize online platforms (Shopee, Lazada, TikTok, Facebook, and Website)
-Ensure accurate product listings, price updates, and campaign execution
-Analyze online performance metrics and implement improvement plans
-Coordinate order fulfillment and ensure smooth delivery process
-Manage WhatsApp & Messenger auto-reply systems for efficient communication
-Collaborate with the marketing team for digital campaigns and seasonal promotions
Qualification
Diploma/Advanced/Higher/Graduate Diploma
Job Details
Job Specialization
Customer Service
Job Location
Penang
Employment Type
Full-Time
Internship Age Range of Candidate 20 - 30 Years of Experience 0 Monthly Salary 2200 - 2800
Internship Age Range of Candidate 20 - 30 Years of Experience 0 Monthly Salary 2200 - 2800